Front of House Team Leader

Stonegate Group; Sheffield; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

25% off food and drink via MiXR app

VIP entry to pubs and bars

Stonegate Xtra Rewards discounts

Flexible working

Hotel discounts

Job summary

Graduate is a fantastic city centre pub in Sheffield, part of Stonegate Group, delivering quality food and drink with a vibrant atmosphere. As Front of House Team Leader you will guide the team, ensure a superb guest experience, and help run service smoothly at busy times.

Join Stonegate Group's Graduate venue to develop leadership skills, enjoy staff perks, flexible working, and a supportive environment while delivering memorable nights out for guests.

Qualifications

• Experience leading a front-of-house team.
• Ability to motivate and encourage the wider team.
• Strong guest-service mindset and communication skills.

Responsibilities

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

Job description

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

Location - Graduate

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Graduate.

Can you

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A Little Bit About Us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. The Graduate is a fantastic city centre pub in Sheffield with a great informal atmosphere. We offer our guests quality food and drink, and we are proud of our Cask Marque-approved accreditation. From bottomless brunch to watching the big match on one of our many screens, we've got something to offer everyone. If our guests are feeling competitive, we have pool tables and beer pong tables, which create a buzzing atmosphere.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at Graduate you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Graduate directly.