Front of House Team Leader

Stonegate Group; Birmingham; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

MiXR App 25% off food and drink

Stonegate Xtra Rewards

VIP entry to Pubs and Bars

Hotel Discounts

Flexible working

Job summary

Stonegate Group is seeking a Front of House Team Leader for the Great Stone Inn in Birmingham. You will lead, motivate and support the wider team to deliver an outstanding guest experience and ensure smooth operations.

The role requires 18+ and alcohol service, a welcoming environment, and close collaboration with management to realise our shared vision. The Great Stone Inn offers engaging pub culture, great drinks, meals, and community events.

Qualifications

• Must be 18+ and able to work in alcohol service.

Responsibilities

• Work with the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

Job description

Front of House Team Leader

Location - Great Stone Inn

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Great Stone Inn.

Can you

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Great Stone is located in a quiet residential area of Northfield and is the heart of the community. As it has been here for hundreds of years, it is a traditional pub with a fantastic beer garden. We are able to offer something for everyone, have a strong reputation in the area, and aim hard to give our guests a reason to visit time and again. We also offer a great range of drinks, cask ales, meals, and entertainment.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at Great Stone Inn you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Great Stone Inn directly.