Front of House Team Leader - Great Local Pubs

Stonegate Company Ltd.; Birmingham; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Food & drink discount

Rewards portal

VIP pub access

Hotel discounts

Flexible working

Dental insurance

Earned wage access

Development programmes

Job summary

Stonegate Group’s Great Stone Inn in Birmingham is seeking an experienced Front of House Team Leader to drive guest experiences and lead the pub team. You’ll collaborate with management to deliver a warm, efficient service and maintain standards across shifts.

You must be 18+ due to alcohol service. The role offers flexible working patterns and opportunities to develop through Stonegate’s development programmes.

Responsibilities

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

Job description

Location - Great Stone Inn

Front of House Team Leader

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues,including Slug & Lettuce, Be At One, and Popworld, to name a few.We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Great Stone Inn.

Can you

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Great Stone is located in a quiet residential area of Northfield and is the heart of the community. As it has been here for hundreds of years, it is a traditional pub with a fantastic beer garden. We are able to offer something for everyone, have a strong reputation in the area, and aim hard to give our guests a reason to visit time and again. We also offer a great range of drinks, cask ales, meals, and entertainment.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

To be considered for the Front of House Team Leader position at Great Stone Inn you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Great Stone Inn directly.