Front of House Team Leader

The Chapter Collection; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading pub in London is seeking a Front of House Team Leader to enhance guest experiences and lead a dedicated team. This role involves maintaining operational excellence and fostering a welcoming atmosphere. Join a vibrant team and enjoy various employee perks, including discounts and flexible working.

Benefits

25% off food and drink via Reward Card

Discounts across retailers

VIP entry to Pubs and Bars

Flexible working

Corporate Discount Rates

Discounted Dental Insurance

Early access to earned wages

Award-winning development programmes

Qualifications

• Experience in a leadership role within hospitality.
• Ability to motivate and encourage team members.
• Strong focus on delivering exceptional guest experiences.

Responsibilities

• Lead and motivate the Front of House team.
• Ensure smooth operations and consistency.
• Create a warm and welcoming environment for guests.

Skills

Leadership

Team Motivation

Guest Experience

Job description

Location - Henry Holland

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate, and encourage the wider team to deliver an exceptional guest experience at Henry Holland.

Key Responsibilities:

1. Work alongside the management team to bring our shared vision to life.

2. Help maintain smooth operations and consistency.

3. Foster a warm and welcoming environment where guests feel comfortable and valued.

About Us

We're the pub that tells a story—whether of love, celebration, appreciation, or simple time spent together. We offer an elevated pub experience through freshly prepared food, handcrafted drinks, and a unique atmosphere. Located near Bond Street, Marble Arch, and Oxford Street stations in London, The Duchess offers classic pub favourites with an elevated twist, a curated range of cocktails, and signature gin infused on-site.

What’s in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and your friends across our Managed Pubs
• Stonegate Xtra Rewards – discounts across retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• David Lloyd Corporate Discount Rates
• Discounted Dental Insurance
• Wagestream – Early access to earned wages
• Award-winning development programmes

To be considered for the Front of House Team Leader position, candidates must be 18 or over, as the role involves the sale of alcohol.

At Stonegate Group, we pride ourselves on being the UK's largest operator of pubs, bars, and late-night venues, with brands like Slug and Lettuce, Be At One, and Popworld. Learn more about careers at www.stonegatecareers.co.uk.

If you require reasonable adjustments during the recruitment process due to a disability as outlined by the Equality Act 2010, please contact Henry Holland in advance for support and accommodations.