Front of House Team Leader

Stonegate Group; Greater London; On-site; GBP 28,000 - 35,000; Full time

Job summary

Join a leading hospitality group as a Front of House Team Leader at Hop Poles. You will lead a team to deliver exceptional guest experiences, ensuring operations run smoothly while fostering a welcoming environment. Enjoy various benefits including discounts and flexible working.

Benefits

25% off food and drinks

Discounts across the High Street

VIP entry to pubs and bars

Hotel Discounts

Flexible working

Corporate Discount Rates

Vitality Healthcare

Discounted Dental Insurance

Early wage access

Development programmes

Qualifications

• Experience in a leadership role in hospitality.
• Ability to foster a welcoming environment.

Responsibilities

• Work with management to achieve shared vision.
• Maintain smooth operations and consistency.
• Create a warm and welcoming atmosphere for guests.

Skills

Leadership

Motivation

Customer Service

Job description

Join to apply for the Front of House Team Leader role at Stonegate Group

Location - Hop Poles

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate, and encourage the wider team to deliver an exceptional guest experience at Hop Poles.

Responsibilities include:

1. Work alongside the management team to bring our shared vision to life.
2. Help maintain smooth operations and consistency.
3. Foster a warm and welcoming environment where guests feel comfortable and valued.

About Us

At Social Pub and Kitchen, we pride ourselves on crafting great experiences at any time of the day or night. Our diverse teams create the perfect place to socialise with friends, whether for Bottomless Brunch, sport, or a night out. Each venue has its own unique identity, and we celebrate this in our teams. We seek team members who engage confidently with guests and have a passion for great beer, cocktails, and sport. The Hop Poles is located in Hammersmith, ideal for any occasion, from dinner to comedy shows at The Apollo or performances at The Lyric.

Benefits

• Reward Card via the MiXR App – 25% off food and drinks for you and friends across our pubs
• Stonegate Xtra Rewards – Discounts across the High Street and retailers
• VIP entry to our pubs and bars
• Stonegate Hotel Discounts
• Flexible working
• David Lloyd Corporate Discount Rates
• Vitality Healthcare
• Discounted Dental Insurance
• Wagestream – Early wage access
• Award-winning development programmes

Applicants must be 18 or over due to alcohol sales requirements.

Additional Information

Stonegate Group is the UK's largest pub, bar, and late-night venue operator, with brands like Slug and Lettuce, Be At One, and Popworld. More about careers at www.stonegatecareers.co.uk.

If you require reasonable adjustments during the recruitment process due to a disability, please contact Hop Poles directly.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Hospitality
• Industries: Hospitality