Front of House Team Leader

TN United Kingdom; St Albans; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading pub in St Albans seeks an experienced Front of House Team Leader to enhance guest experiences and lead the team. The role involves motivating staff, ensuring operational consistency, and fostering a welcoming environment. Join a dynamic venue known for its excellent food, drinks, and entertainment.

Benefits

25% off food and drink via MiXR App

Discounts through Stonegate Xtra Rewards

VIP entry to pubs and bars

David Lloyd Corporate Discount Rates

Early access to earned wages via Wagestream

Qualifications

• Experience in a similar role is essential.
• Ability to foster a welcoming environment.
• Must be 18 or over due to alcohol sales.

Responsibilities

• Lead and motivate the Front of House team.
• Ensure smooth operations and consistency.
• Create a warm and welcoming atmosphere for guests.

Skills

Leadership

Team Motivation

Customer Service

Job description

Social network you want to login/join with:

Job Title: Front of House Team Leader at Blacksmith Arms

We are seeking an experienced Front of House Team Leader to lead, motivate, and encourage our team to deliver an exceptional guest experience at Blacksmith Arms.

Responsibilities include:

1. Working alongside the management team to realize our shared vision.
2. Maintaining smooth operations and consistency.
3. Fostering a warm, welcoming environment where guests feel comfortable and valued.

About Us

At Social Pub and Kitchen, we pride ourselves on crafting unique experiences at any time of day or night. Our venues cater to diverse guests, providing the perfect setting for socialising, whether for Bottomless Brunch, watching sport, or enjoying a night out. Each venue has its own identity, and we celebrate this diversity in our teams. We seek team members who engage confidently with guests and have a passion for great beer, cocktails, and sport. Our Blacksmith Arms, located in the heart of St Albans, offers a relaxing atmosphere with a superb selection of cask ales, traditional ciders, and excellent food. We also host weekly entertainment, including live music, and feature a spacious garden with outdoor seating and TV screens to catch all the sporting action.

What’s in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and friends across our managed pubs.
• Stonegate Xtra Rewards – an online benefits portal with discounts across high street retailers.
• VIP entry to our pubs and bars.
• David Lloyd Corporate Discount Rates.
• Wagestream – early access to earned wages.

To be considered for the Front of House Team Leader position, applicants must be 18 or over, as the role involves the sale of alcohol.

Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including brands like Slug and Lettuce, Be At One, and Popworld. Learn more about careers with us at [insert link].

If you require reasonable adjustments during the recruitment process due to a disability as outlined by the Equality Act 2010, please contact Blacksmith Arms in advance to arrange support or accommodations.