Front of House Team Leader

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking passionate Team Leaders to enhance guest experiences in a vibrant pub setting. This role involves mentoring a dedicated team, ensuring compliance, and creating a welcoming atmosphere for all guests. With flexible working hours and a focus on camaraderie, this position offers a unique opportunity to thrive in a lively environment. Join a leading operator of pubs and bars, where your contributions will help shape memorable experiences for guests and foster lifelong friendships among team members.

Benefits

Flexible working hours

VIP entry to pubs and bars

25% discount on food and drinks

Early access to earned wages

Team socials

Qualifications

• Must be at least 18 years old due to alcohol sales.
• Experience in a team leadership role is essential.

Responsibilities

• Support, coach, and mentor your team.
• Create a welcoming atmosphere for guests.
• Ensure standards and compliance are maintained.

Skills

Team Leadership

Coaching

Guest Experience

Job description

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We are looking for experienced Team Leaders who know how to be great team players and have a passion for creating an amazing guest experience.

1. Support, coach, and mentor your team
2. Support the management team and work together to create and deliver your vision
3. Ensure standards and compliance are maintained, especially in the manager’s absence
4. Create a welcoming atmosphere for our guests

To be considered for this position, you must be at least 18 years old, as it involves the sale of alcohol.

About Us

We pride ourselves on providing a warm and welcoming environment where guests can enjoy live sport, a proper pint, or delicious pub food. Our focus is on people — from our dedicated teams to our guests. Located in the heart of Putney, The Fox & Hounds offers a vibrant setting with eleven screens showing live sports, great food, and drinks. We are committed to creating a space where everyone feels at home.

What’s in it for You?

• Flexible working hours
• VIP entry to our pubs and bars
• 25% discount on food and drinks for you and your friends at over 800 sites
• Early access to earned wages
• Team socials and lifelong friendships

At Stonegate Group, we are proud to be the UK's largest operator of pubs, bars, and late-night venues, with brands like Slug & Lettuce, Be At One, and Popworld. If you require reasonable adjustments during the recruitment process due to a disability, please contact Fox & Hounds in advance so support can be arranged.