Front of House Team Leader

TN United Kingdom; Brentwood; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading pub operator in the UK seeks an experienced Front of House Team Leader to enhance guest experiences at their Brentwood venue. The role involves leading the team, maintaining operations, and creating a welcoming atmosphere for guests.

Benefits

25% off food and drink via Reward Card

Discounts across the High Street

VIP entry to Pubs and Bars

Corporate Discount Rates

Vitality Healthcare

Early access to earned wages via Wagestream

Responsibilities

• Lead, motivate, and encourage the team for exceptional guest experience.
• Maintain smooth operations and consistency.
• Foster a warm and welcoming environment.

Job description

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Job Title: Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate, and encourage the wider team to deliver an exceptional guest experience at The Merchant.

Work alongside the management team to bring our shared vision to life.

Help maintain smooth operations and consistency.

Foster a warm and welcoming environment where guests feel comfortable and valued.

About Us

At Social Pub and Kitchen, we pride ourselves on crafting unique experiences at any time of the day or night. We cater to a diverse range of guests, creating the perfect place to socialise with friends—whether for Bottomless Brunch, sport, or a lively night out. Each venue has its own identity, which we celebrate through our teams. We encourage our staff to engage confidently with guests, with a passion for great beer, cocktails, and sport. If it’s live, it’s on, and we are the place to watch it. Our guests enjoy a wide range of food and drinks, including craft ales and quality wines. We show all the live sport and screen as many live events as possible, making our bar the ultimate fan zone for sports enthusiasts. We also host late-night DJs on Fridays and Saturdays and are known as Brentwood’s sports hub.

What’s in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and your friends across our managed pubs
• Stonegate Xtra Rewards – Discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• David Lloyd Corporate Discount Rates
• Vitality Healthcare
• Wagestream – Early access to earned wages

To be considered for the Front of House Team Leader role at The Merchant, you must be 18 or over, as the role involves the sale of alcohol.

At Stonegate Group, we are proud to be the UK’s largest operator of pubs, bars, and late-night venues. Our brands include Slug and Lettuce, Be At One, and Popworld. Learn more about career opportunities with Stonegate Group.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments during the recruitment process, please inform us in advance so we can provide necessary support. Contact The Merchant directly for assistance.