Front of House Team Leader

Social Squirrel; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading pub group is seeking an experienced Front of House Team Leader for Hop Poles in Hammersmith. The role involves leading a team to deliver exceptional guest experiences, fostering a welcoming atmosphere, and ensuring smooth operations. The ideal candidate will have a passion for hospitality and the ability to motivate others. Attractive perks include discounts and flexible working.

Benefits

25% off food and drink

Online benefits portal

VIP entry to Pubs and Bars

Stonegate Hotel Discounts

Flexible working

Corporate Discount Rates

Discounted Dental Insurance

Early access to earned wages

Award winning development programmes

Qualifications

• Must be 18 or over due to alcohol sales.

Responsibilities

• Lead and motivate the Front of House team.
• Maintain smooth operations and consistency.
• Create a warm environment for guests.

Skills

Leadership

Team Motivation

Customer Service

Job description

Location - Hop Poles

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Hop Poles.

Can you…

• Work alongside the management team to bring our shared vision to life.

• Help maintain smooth operations and consistency.

• Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If its live it’s on, and we are the place to watch it. The Hop Poles is situated in the throng of Hammersmith and is a great choice for any occasion. Our guests can grab dinner and drinks before laughing for hours at top-billed comics at The Apollo or taking in a new show at The Lyric.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

• VIP entry to our Pubs and Bars

• Stonegate Hotel Discounts

• Flexible working

• David Lloyd Corporate Discount Rates

• Discounted Dental Insurance

• Wagestream – Early access to your earned wages

• Award winning development programmes

To be considered for the Front of House Team Leader position at Hop Poles you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Hop Poles directly.