Front of House Team Leader

Stonegate Group; Bath; On-site; GBP 25,000 - 35,000; Full time

Job summary

Rejoignez le Lamb & Lion, un pub dynamique au cœur de Bath, en tant que Front of House Team Leader. Dans ce rôle, vous serez responsable de motiver votre équipe pour garantir un service exceptionnel, tout en veillant à la smooth opération quotidienne. Avec des avantages tels que des réductions sur la nourriture et des entrées VIP, cette position est idéale pour un leader passionné par le service à la clientèle.

Benefits

Réduction de 25% sur la nourriture et les boissons

Récompenses Stonegate Xtra

Entrée VIP dans nos pubs

Taux de réduction d'entreprise David Lloyd

Accès anticipé aux salaires via Wagestream

Qualifications

• Expérience dans un rôle similaire dans le secteur de l'hôtellerie.
• Capacité à travailler sous pression et à gérer une équipe.

Responsibilities

• Diriger et motiver l'équipe Front of House.
• Assurer une expérience client exceptionnelle.
• Gérer les opérations pour une cohérence de service.

Skills

Leadership

Motivation

Service Excellence

Job description

We are seeking an experienced Front of House Team Leader to lead, motivate, and encourage our team to deliver an exceptional guest experience at Lamb & Lion.

In this role, you will work alongside the management team to realize our shared vision, maintain smooth operations, and ensure consistency across all aspects of service.

You will foster a warm and welcoming environment where guests feel comfortable and valued.

About Us

Each of our pubs has its own unique story and character, sharing a welcoming spirit. Whether it’s sports screenings, quiz nights, or DJs, there’s always something happening. Our pubs serve traditional pub food, including big, juicy burgers and classic fish and chips. We pride ourselves on pouring excellent pints and providing great value, a lively atmosphere, and a memorable pub experience.

The Lamb and Lion is a popular local pub in Bath City Centre, known as the number one sports pub in Bath, featuring two large screens and additional screens inside and in our large covered beer garden.

What’s in It for You?

• Reward Card via the MiXR App – 25% off food and drink for you and friends across our managed pubs
• Stonegate Xtra Rewards – Discounts across the High Street and retailers
• VIP entry to our pubs and bars
• David Lloyd Corporate Discount Rates
• Wagestream – Early access to earned wages

Applicants must be 18 or over, as the role involves selling alcohol.

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, with brands like Slug and Lettuce, Be At One, and Popworld. Learn more about careers with us.

If you require reasonable adjustments during the recruitment process due to a disability as defined by the Equality Act 2010, please contact Lamb & Lion directly in advance.