Retail Supervisor

Screwfix; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

Screwfix recherche un 'Retail Supervisor' dynamique à Bristol. Vous serez responsable de diriger une équipe tout en assurant des opérations de magasin efficaces et un service client exceptionnel. Rejoignez une entreprise en pleine croissance avec un soutien incroyable, des opportunités d'évolution, et des avantages tels que la formation continue et un bon régime de retraite.

Benefits

28 jours de congés payés

Cotisation à un régime de retraite jusqu'à 14%

Couverture vie

Remises sur les produits Screwfix et B&Q

Soins de santé à prix réduit

Formations professionnelles gratuites

Qualifications

• Expérience en supervision ou gestion d'équipe dans un environnement dynamique.
• Exceller en service client et en ventes.
• Capacité à remettre en question et à améliorer constamment.

Responsibilities

• Diriger l'équipe de vente au détail et assurer des standards élevés.
• Gérer les opérations du magasin, y compris les réconciliations de caisse.
• Travailler en collaboration avec l'équipe et maintenir une atmosphère positive.

Skills

Service client

Leadership

Gestion des stocks

Communication

Flexibilité

Job description

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You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Qualifications

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
• Great at giving amazing customer service, and able to translate that into sales
• Inquisitive, ever-questioning and ever-improving
• Passionate about our business
• Friendly, flexible, reliable, honest and like to work hard!

WHAT’S IN IT FOR YOU?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• We’ll also help you be the best you can be, with excellent training and ongoing development.