Front-of-House Supervisor: Craft Coffee & Guest Experience

brewery; Cheltenham; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Great training package & development

Flexible shift patterns to ensure our

Free meal and 2 free drinks whilst on

Your Big Event extra day’s holiday

Pension scheme to help you plan your

Job summary

SOHO in Cheltenham is seeking a Supervisor to lead front-of-house teams and work with the store manager to deliver our ethos of honest, good mood food, crafted coffee, and drinks. You will be a people person with strong front-of-house skills, attention to detail, and a passion to learn.

You’ll run a brilliant shift, champion your team, and ensure SOHO brand standards and high quality are met. We offer great training, flexible shifts, a free meal and drinks on duty, and additional holiday

Qualifications

• You will need to be a people person with fantastic front of house skills.
• Great attention to detail.
• The desire to learn and really love what you do.

Responsibilities

• Supervise shifts and support the store manager to serve customers.
• Champion team to meet SOHO brand standards and high product quality.
• Provide excellent front-of-house service and ensure a positive guest experience.
• Motivate staff and ensure flexible rostering to cover busy periods.
• Contribute to creating a welcoming environment and achieve return visits.

Skills

People skills

Front of house

Attention to detail

Learn and passion

Job description

SOHO in Cheltenham is seeking a Supervisor to lead front-of-house teams and work with the store manager to deliver our ethos of honest, good mood food, crafted coffee, and drinks. You will be a people person with strong front-of-house skills, attention to detail, and a passion to learn.

You’ll run a brilliant shift, champion your team, and ensure SOHO brand standards and high quality are met. We offer great training, flexible shifts, a free meal and drinks on duty, and additional holiday