Front of House Specialist - Part-Time, Guest Experience

The Old House at Home; Langstone; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Employee discount

Job summary

Harri is seeking a friendly Front of House team member in the United Kingdom to deliver excellent customer service in a fast-paced hospitality setting. You will greet guests, take orders, process payments, and collaborate with colleagues to ensure a seamless experience.

This part-time, zero-hours role offers weekend work, wage at minimum or above, and an employee discount. Previous service experience and knowledge of hospitality are preferred for candidates who value guest satisfaction.

Qualifications

• Previous customer service experience preferred.
• Knowledge of hospitality industry is a plus.
• Familiarity with bar tending is beneficial.
• Understanding of food safety regulations desirable.

Responsibilities

• Greet customers and offer a hospitable experience for the entirety of their stay.
• Process customer transactions accurately and efficiently using the point‑of‑sale system.
• Take food and drink orders confidently.
• Handle customer complaints or concerns in a professional and courteous manner.
• Collaborate with other team members to ensure smooth service.

Skills

Communication

Detail oriented

Multitasking

Customer-centric

Problem solving

Tools

POS system

Job description

Harri is seeking a friendly Front of House team member in the United Kingdom to deliver excellent customer service in a fast-paced hospitality setting. You will greet guests, take orders, process payments, and collaborate with colleagues to ensure a seamless experience.

This part-time, zero-hours role offers weekend work, wage at minimum or above, and an employee discount. Previous service experience and knowledge of hospitality are preferred for candidates who value guest satisfaction.