Front of House Pro — Fast-Paced Guest Experience

The Partridge Inn; Charlton; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Employee discount

Tips

Job summary

Harri in Charlton is seeking a friendly Front of House team member to deliver outstanding customer service and ensure a welcoming experience for every guest. You will greet guests, take orders, process payments, and help maintain a smooth flow during busy service.

The ideal candidate has strong communication, attention to detail, and a customer‑centric approach. Hospitality knowledge is a plus, and weekend availability is preferred.

Qualifications

• Experience in customer service preferred.
• Hospitality knowledge is a plus.
• Must be friendly and presentable.

Responsibilities

• Greet customers and offer a hospitable experience for the entirety of their stay.
• Process customer transactions accurately and efficiently using the point-of-sale system.
• Take food and drink orders confidently.
• Handle customer complaints or concerns in a professional and courteous manner.
• Collaborate with other team members to ensure smooth service.

Skills

Communication

Customer service

Multitasking

Teamwork

Attention to detail

Job description

Harri in Charlton is seeking a friendly Front of House team member to deliver outstanding customer service and ensure a welcoming experience for every guest. You will greet guests, take orders, process payments, and help maintain a smooth flow during busy service.

The ideal candidate has strong communication, attention to detail, and a customer‑centric approach. Hospitality knowledge is a plus, and weekend availability is preferred.