Front of House Guest Experience Specialist

Harri; Bognor Regis; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Employee discount

Job summary

Harri in the United Kingdom is seeking a friendly Front of House team member to join our independent venue. You will greet customers, take food and drink orders, and handle POS transactions with accuracy while ensuring a hospitable experience for every guest.

This role values excellent communication, strong interpersonal skills, attention to detail, and the ability to multitask in a fast-paced environment. Previous customer service experience is preferred, hospitality knowledge helps, and bar

Qualifications

• Previous experience in a customer service role is preferred.
• Knowledge of hospitality industry is a plus.
• Familiarity with bar tending is beneficial.
• Understanding of food safety regulations is desirable.

Responsibilities

• Greet customers and offer a hospitable experience for the entirety of their stay.
• Process customer transactions accurately and efficiently using the point-of-sale system.
• Take food and drink orders confidently.
• Handle customer complaints or concerns in a professional and courteous manner.
• Collaborate with other team members to ensure smooth service.

Skills

Excellent communication

Attention to detail

Multitasking

Customer-centric

Problem solving

Job description

Harri in the United Kingdom is seeking a friendly Front of House team member to join our independent venue. You will greet customers, take food and drink orders, and handle POS transactions with accuracy while ensuring a hospitable experience for every guest.

This role values excellent communication, strong interpersonal skills, attention to detail, and the ability to multitask in a fast-paced environment. Previous customer service experience is preferred, hospitality knowledge helps, and bar