Front of House Guest Experience Specialist

Sussex Inns; Liss Forest; Vor Ort; GBP 18.000 - 24.000; Vollzeit

Benefits dieser Stelle

Employee discount

Zusammenfassung

Sussex Inns in the United Kingdom seeks a friendly Front of House team member to deliver excellent customer service and ensure a positive guest experience. You will greet guests, take orders, process payments, and collaborate with the team in a fast-paced setting.

Strong communication, attention to detail, and multitasking are essential. Hospitality knowledge and food safety familiarity are advantageous. Weekend availability is often required in this role.

Qualifikationen

• Previous experience in a customer service role is preferred
• Knowledge of hospitality industry is a plus
• Familiarity with bartending is beneficial
• Understanding of food safety regulations is desirable

Aufgaben

• Greet customers and offer a hospitable experience for the entirety of their stay.
• Process customer transactions accurately and efficiently using the point-of-sale system.
• Take food and drink orders confidently.
• Handle customer complaints or concerns in a professional and courteous manner.
• Collaborate with other team members to ensure smooth service.

Kenntnisse

Communication

Customer Service

Multitasking

Customer-centric mindset

Problem-solving

Jobbeschreibung

Sussex Inns in the United Kingdom seeks a friendly Front of House team member to deliver excellent customer service and ensure a positive guest experience. You will greet guests, take orders, process payments, and collaborate with the team in a fast-paced setting.

Strong communication, attention to detail, and multitasking are essential. Hospitality knowledge and food safety familiarity are advantageous. Weekend availability is often required in this role.