Front of House Security Officer

Samsic UK; Chilton Moor; On-site; GBP 21,000 - 27,000; Full time

Job summary

Samsic UK Security is seeking a Front of House Security Officer for a site in Sunderland. You will provide a professional security service, maintain a smart, alert presence, and support client requirements.

The role offers 42 hours per week on a 4 on 4 off pattern, with permanent/full-time status. Duties include meet and greet, handling inquiries, reporting, liaison between client and Contract Manager, and upholding health and safety standards.

Qualifications

• Current SIA Licence - Door Supervisor or Security Guarding is required.
• Right to work in UK full-time for 12 months minimum.
• Fluent in spoken and written English.

Responsibilities

• Meet and Greet all visitors and staff.
• Respond to inquiries courteously and professionally.
• Manage security systems and reporting.
• Maintain vigilance and professional security presence.
• Liaise between client and Samsic UK Security Contract Manager.

Skills

Verbal communication

Customer service

Observation skills

Numeracy

Literacy

Flexibility

Team liaison

Education

SIA Licence - Door Supervisor or Security Guarding

Tools

Security systems knowledge

Job description

Houghton le Spring, Sunderland, United Kingdom

Front of House Security Officer at Samsic UK

We have an exciting opportunity for a Front of House Security Officer to join our team in Sunderland.

The purpose of the role is to provide an efficient and professional security service to Samsic UK Security’s clients as specified, demonstrating the highest levels of Customer Service; presenting at all times a smart, alert, visible and commanding security presence.

Flexibility is vital as you will be required to work day shifts between 06:30 and 18:30 on 4on 4off shift pattern.

Average Weekly Hours: 42 hrs pw

Contracted Hours: 42 hrs pw

Employee Status: Permanent/ Full Time

Duties will include:

• “Meet and Greet”
• Answer all enquiries courteously and professionally
• Manage all systems within the security control base
• Ensure a vigilance, professional presence
• Produce accurate reports as and when needed
• Be an effective liaison between the client and the company Contract Manager
• Be an effective ambassador for Samsic UK Security and the client
• Excellent verbal communication skills, pleasant manner, approachable, clearly spoken
• Excellent customer care skills
• Have a good knowledge of Health & Safety
• Possesses computer literacy of at least a basic level
• Demonstrates basic numeracy and literacy skills for following instructions and preparing reports
• Demonstrates good observation skills
• Demonstrates a flexible attitude to changing working hours and patterns

In order to work for Samsic UK you MUST fulfil the following criteria:

• Current SIA Licence - Door Supervisor or Security Guarding
• Have an unrestricted right to work full time in the UK for a minimum period of 12 months
• Be fluent in spoken and written English
• Have a five-year checkable history (Providing a HMRC 3 Year Work History record at your interview)