Front of House Receptionist - Guest Experience

Mitie Cleaning & Hygiene Services; Greater London; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Flexible benefits

MiDeals discounts

Cycle-to-work

Job summary

Mitie Cleaning & Hygiene Services in North London is seeking a friendly Receptionist - Front of House to be the face of our client sites. You will greet visitors, manage passes, and handle basic admin tasks with professionalism.

You will work 40 hours per week, Monday to Friday, at North London locations. The ideal candidate has experience in hospitality or customer service, and excellent communication to create a positive first impression.

Qualifications

• Experience in hospitality or customer service.
• Excellent communication with customers and colleagues.
• Professional presentation and welcoming manner.
• Ability to work with initiative and reliability.
• Strong time management and teamwork skills.

Responsibilities

• Greet visitors and manage check-in process with warmth and professionalism.
• Provide front of house support and answer phones and emails.
• Issue visitor passes and direct guests to appropriate contacts.
• Maintain reception area to a high standard and report issues.
• Record and respond to inquiries in a timely manner.

Skills

Hospitality experience

Customer service

Front of house

Outlook

Teams

Tools

Outlook

Teams

Job description

Mitie Cleaning & Hygiene Services in North London is seeking a friendly Receptionist - Front of House to be the face of our client sites. You will greet visitors, manage passes, and handle basic admin tasks with professionalism.

You will work 40 hours per week, Monday to Friday, at North London locations. The ideal candidate has experience in hospitality or customer service, and excellent communication to create a positive first impression.