Front of House Receptionist – Calm, Professional & Proactive

OCS; Norwich; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Perks

Professional Growth

Flexible Pay

Job summary

OCS UK & Ireland is seeking a proactive Front of House Receptionist to join the team in Norwich. You will handle telephone enquiries, greet visitors, manage meeting room bookings, and support admin tasks while maintaining a professional image and efficient reception operations.

Ideal candidates have extensive reception experience, excellent telephone manners, and strong IT skills. The role demands multitasking, reliability, and the ability to work collaboratively with the FOH Supervisor and

Qualifications

• Excellent telephone manner.
• Strong communication and interpersonal skills.
• Experience in front-of-house/reception roles.
• Good IT skills including Word and Excel.

Responsibilities

• Answering phone calls promptly and professionally.
• Greet visitors and contractors and log details.
• Manage meeting room bookings and reception admin tasks.
• Ensure security and access protocols are followed.
• Provide back-up administration support and maintain desk tidiness.

Skills

Telephone manner

Communication skills

Team player

Reception experience

Switchboard skills

IT skills

Tools

Word

Excel

Lotus Notes

Job description

OCS UK & Ireland is seeking a proactive Front of House Receptionist to join the team in Norwich. You will handle telephone enquiries, greet visitors, manage meeting room bookings, and support admin tasks while maintaining a professional image and efficient reception operations.

Ideal candidates have extensive reception experience, excellent telephone manners, and strong IT skills. The role demands multitasking, reliability, and the ability to work collaboratively with the FOH Supervisor and