Front of House Reception Specialist

OCS; Slough; Presencial; GBP 20 000 - 26 000; Tempo parcial

Resumo da oferta

OCS UK & Ireland is seeking an enthusiastic Front of House assistant to join the reception team. You will handle calls, greet visitors, log details, and support daily administration to ensure smooth site operations.

Working pattern includes afternoon and morning shifts; you will collaborate with FOH Supervisor and Contracts Manager to meet SLA targets and deliver professional service in a facilities management environment.

Qualificações

• Extensive reception experience and professional front-of-house demeanor.
• Excellent telephone manner and clear communication.
• Ability to manage switchboard and forward calls accurately.
• Good IT skills including Word, Excel and Lotus Notes.
• Strong organisational abilities and attention to detail.
• Diligent about visitor logging and message taking.

Responsabilidades

• Answering phone calls in an efficient and professional manner.
• Greeting visitors and contractors; logging details and logging appointments.
• Assist with meeting room bookings and reception area housekeeping.
• Maintain access control procedures and good desk hygiene.
• Provide back-up administration support as needed.
• Escalate feedback for quick resolution.

Conhecimentos

Reception experience

Telephone etiquette

Switchboard skills

IT literacy

Strong organization

Customer service

Team player

Ferramentas

Word

Excel

Lotus Notes

Database

Descrição da oferta de emprego

OCS UK & Ireland is seeking an enthusiastic Front of House assistant to join the reception team. You will handle calls, greet visitors, log details, and support daily administration to ensure smooth site operations.

Working pattern includes afternoon and morning shifts; you will collaborate with FOH Supervisor and Contracts Manager to meet SLA targets and deliver professional service in a facilities management environment.