Front of House / Office Manager

3S Money; Greater London; On-site; GBP 35,000 - 48,000; Full time

Job summary

3S Money is seeking a proactive Front of House / Office Manager to keep our London office running smoothly. You’ll be the first point of contact for visitors and callers, owning day-to-day office administration, supplies and facilities coordination.

From supporting new starters and desk allocations to organising social events and managing the company apartment, you’ll ensure an efficient, welcoming environment. This is a five-day-a-week London office role.

Qualifications

• Experience in front of house, reception, office administration, hospitality or office management.
• Welcoming, professional manner and clear verbal/written communication.
• Strong organisational skills, attention to detail and ability to manage competing priorities.
• Proactive, practical approach with ownership of routine tasks and issues.
• Confident dealing with colleagues, visitors, suppliers and building management.
• Comfort with everyday office software, email, calendars and spreadsheets.
• Ability to work from the London office five days a week.

Responsibilities

• Welcome visitors, guests and suppliers with a friendly, professional reception.
• Answer the telephone, direct calls and take accurate messages.
• Receive, sort and distribute mail and deliveries; arrange post and couriers.

Skills

Front of house

Reception

Office administration

Organisational skills

Communication

Office software

Tools

Microsoft Office

Job description

Front of House / Office Manager

London, UK

We are looking for a welcoming, organised and proactive Front of House / Office Manager to keep our London office running smoothly. As the first point of contact for visitors and callers, you will create a professional, friendly experience while taking ownership of day-to-day office administration, supplies and facilities coordination.

This is a hands-on role covering everything from supporting new starters and allocating desks to organising social events and managing the company apartment. The role requires attendance at the London office five days a week.

Our mission

3S Money is reinventing international business payments. Founded in 2018, our mission is to help growing businesses to send, receive and exchange money in over 190 countries. With offices in five countries and over 200 employees, you’ll be joining a high-energy, high-impact team that’s achieved profitability and has a wealth of opportunity ahead.

Our culture

At 3S Money, we believe in caring personally, staying curious and making an impact through collaboration not competition. Our culture is genuinely transparent with minimal hierarchy and a commitment to each employee’s professional growth.

What you’ll be doing:

Front of house and communications

• Welcome visitors, guests and suppliers, ensuring a friendly and professional reception.
• Answer the telephone, direct calls and take accurate messages.
• Receive, sort and distribute incoming mail and deliveries, and arrange outgoing post and couriers.

Office operations and administration

• Take ownership of day-to-day office administration, keeping records, contacts and schedules organised and up to date.
• Monitor and restock stationery, kitchen supplies and other office essentials, placing orders and tracking deliveries.
• Keep reception, meeting rooms, kitchens and shared spaces tidy, well-presented and ready for use, coordinating with cleaning providers as needed.
• Act as the day-to-day contact for the building or office management company, raising maintenance issues and following them through to resolution.
• Coordinate office insurance administration, maintain relevant documents and track renewal dates, escalating decisions for approval.
• Liaise with office suppliers and service providers, coordinate visits and repairs, and support invoice processing and expenditure tracking.

New starters and desk allocation

• Coordinate the office arrangements for new starters, working with HR and IT to ensure desks, access and equipment are ready.
• Welcome new colleagues, provide an office orientation and explain practical office arrangements.
• Manage desk allocation and maintain an accurate seating plan, coordinating changes as teams grow or move.

Social events

• Organise company social events and office activities, coordinating venues, suppliers, invitations and logistics.
• Manage event arrangements within agreed budgets and gather feedback to help shape future activities.

Company apartment

• Manage bookings and occupancy arrangements for the company apartment, coordinating guest arrivals, departures and access.
• Arrange cleaning, laundry, supplies and maintenance so the apartment remains tidy, comfortable and ready for use.
• Maintain booking and expense records, liaise with relevant service providers and elevate any issues promptly.

About you, you have:

• Experience in front of house, reception, office administration, hospitality or office management.
• A welcoming, professional manner and clear verbal and written communication skills.
• Strong organisational skills, attention to detail and the ability to manage competing priorities.
• A proactive, practical approach, with a willingness to take ownership of both routine tasks and unexpected issues.
• Confidence dealing with colleagues, visitors, suppliers and building management.
• Comfort using everyday office software, email, calendars and spreadsheets.
• Discretion when handling confidential information, access arrangements and guest details.
• Ability to work from the London office five days a week.
• Experience coordinating office facilities, new starter arrangements, events or accommodation would be beneficial.

In return for your hard work:

• Competitive Salary + plus stock options (after 12 months) & benefits
• Working setup in our wonderful city-centre office
• We foster non-BAU projects in our team, we want you to explore new avenues and expand your expertise to benefit your professional pathway & our teams.
• And much, much more….

Our commitment to you:

We are an equal opportunities employer.

We make recruiting decisions based on your experience, skills and personality. Our passion and focus will always be to work with the best people. We’re creating services for everyone, so it’s imperative we work with everyone. Our diverse team has been the foundation to our success in building more efficient products, making better decisions and establishing an all-inclusive place to work. Applicants of all backgrounds are hugely encouraged to apply and discover the 3S way.