Front of House Manager: Lead Service, Growth & Team Wins

wagamama

Glasgow

On-site

GBP 28,000 - 36,000

Full time

23 hours ago
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Benefits offered by this job

Annual bonus up to £1,000
Biweekly pay and tips
50% off for friends & family
Free meals on shift
Early access to earned pay (Wagestream
Parental leave - 26 weeks full pay / 3

Job summary

wagamama is seeking a Front of House Manager (full-time) to lead a vibrant, guest-focused team in our Glasgow restaurant. You will energize service, manage shifts, and coach staff to deliver memorable dining experiences.

With a Kaizen mindset, you will spot improvement opportunities and implement them, while ensuring high standards and smooth operations. Competitive benefits accompany biweekly pay, tips, and staff discounts.

Qualifications

  • Experience leading a front-of-house team in a busy restaurant environment.
  • Proven ability to coach and develop team members to meet high standards.
  • Strong problem-solving skills and ability to adapt in fast-paced service.

Responsibilities

  • Lead and coordinate daily restaurant operations with the management team.
  • Develop and support staff through training and coaching.
  • Plan shifts and manage labour to ensure proper cover and performance.
  • Drive guest satisfaction and resolve issues promptly during service.
  • Continuously seek improvements using kaizen mindset to enhance processes.

Skills

Front of house management
People leadership
Shift planning
Labour cost control

Job description

wagamama is seeking a Front of House Manager (full-time) to lead a vibrant, guest-focused team in our Glasgow restaurant. You will energize service, manage shifts, and coach staff to deliver memorable dining experiences.

With a Kaizen mindset, you will spot improvement opportunities and implement them, while ensuring high standards and smooth operations. Competitive benefits accompany biweekly pay, tips, and staff discounts.

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