Front of House Manager: Elevate Service & Team Growth

Wagamama; Dundee; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual bonus up to £1,000

Biweekly pay

Tips shared with team

Friends & family discount 50%

Free meals on shift

Wagestream access

Parental leave

Pension scheme and discounts

Job summary

Wagamama in Dundee is seeking a front of house manager to lead a vibrant, high-performing restaurant. You will inspire your team, deliver great guest experiences, and keep service flowing smoothly across shifts.

You’ll manage staffing, rostering, and learn the business metrics to optimise labour and performance. The role offers biweekly pay, a bonus, staff meals, and exclusive discounts.

Qualifications

• Experience leading front-of-house teams in a busy restaurant environment.
• Strong guest-service focus with a calm, proactive management style.
• Ability to coach and develop team members and foster a positive culture.
• Skilled in shift scheduling, rostering, and controlling labour costs.
• Comfort with financials of a restaurant, including KPIs and performance metrics.

Responsibilities

• Lead and motivate the front-of-house team to deliver consistent service.
• Collaborate with management to run a high-performing restaurant.
• Resolve guest issues quickly and maintain a positive atmosphere during service.
• Plan shifts and rosters to ensure adequate coverage across peak periods.
• Support Kaizen mindset by identifying small improvements and implementing them.

Skills

Leadership

Guest service

Team development

Shift planning

Labour management

Job description

Wagamama in Dundee is seeking a front of house manager to lead a vibrant, high-performing restaurant. You will inspire your team, deliver great guest experiences, and keep service flowing smoothly across shifts.

You’ll manage staffing, rostering, and learn the business metrics to optimise labour and performance. The role offers biweekly pay, a bonus, staff meals, and exclusive discounts.