Front of House Leader | Growth, Bonus & Tips

wagamama; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual bonus

Tips share

Staff discount

Free meals on shift

Earned wage access

Parental leave

Staff recognition

Job summary

wagamama is hiring a Front of House Manager to lead a busy restaurant with energy and a guest-first mindset in London. You’ll oversee service flow, coach team members, plan shifts, and collaborate with the management team to deliver unforgettable guest experiences.

We value development, recognition, and a Kaizen approach, with benefits including a generous annual bonus, biweekly pay with tips, 50% staff discount, and flexible parental leave. Join us to elevate service and culture.

Qualifications

• Experience leading front-of-house in a busy restaurant.
• Skilled in shift planning and labour cost awareness.
• Customer-focused leadership with coaching experience.

Responsibilities

• Lead front-of-house operations and guest experience.
• Coach and develop team members for high performance.
• Plan and manage shifts to ensure appropriate cover.
• Collaborate with management to drive Kaizen improvements.

Skills

Team leadership

Shift planning

Labour & rotas

Guest experience

Kaizen mindset

Job description

wagamama is hiring a Front of House Manager to lead a busy restaurant with energy and a guest-first mindset in London. You’ll oversee service flow, coach team members, plan shifts, and collaborate with the management team to deliver unforgettable guest experiences.

We value development, recognition, and a Kaizen approach, with benefits including a generous annual bonus, biweekly pay with tips, 50% staff discount, and flexible parental leave. Join us to elevate service and culture.