Front of House Manager — Lead a High-Energy Team

wagamama ltd; Swansea; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual bonus up to £1,000

Biweekly pay & tips

Friends & family discount 50%

Free meals on shift

Earned wage access via Wagestream

Enhanced parental benefits (26 weeks)

Job summary

wagamama ltd is seeking a Front of House Manager to lead a bustling restaurant team in Swansea. This full-time role centers on delivering outstanding guest experiences, orchestrating smooth service, and solving issues rapidly while keeping energy high across shifts.

You’ll coach staff, manage rosters, and ensure financial performance aligns with targets, celebrating success along the way. As a key member of the management group, you’ll influence guest satisfaction through staffing, training and

Qualifications

• Experience leading front of house teams in a busy restauranteur environment.
• Ability to coach and develop staff while maintaining high service standards.
• Comfort with budgeting, staffing levels and rota planning.

Responsibilities

• Lead and motivate the front of house team to deliver seamless service.
• Collaborate with management to run a vibrant, high-performing restaurant.
• Jump into service when needed and resolve customer issues promptly.
• Support and develop team members to reach their potential.
• Drive continuous improvements with a Kaizen mindset.

Skills

Front of house management

Team leadership

Shift planning

Labour management

Job description

wagamama ltd is seeking a Front of House Manager to lead a bustling restaurant team in Swansea. This full-time role centers on delivering outstanding guest experiences, orchestrating smooth service, and solving issues rapidly while keeping energy high across shifts.

You’ll coach staff, manage rosters, and ensure financial performance aligns with targets, celebrating success along the way. As a key member of the management group, you’ll influence guest satisfaction through staffing, training and