Front of House Manager

Premier Estates Limited; London; On-site; GBP 40,000; Full time

Job summary

An exciting opportunity awaits as a Front of House Manager at a renowned property management company. This role offers a chance to lead a dedicated team, ensuring exceptional service for residents and guests in a vibrant residential community. With a focus on professional development, you will benefit from fully funded training programs and enjoy a competitive salary along with discretionary bonuses. Join a celebrated firm that values career growth and offers a range of perks, including a pension plan and employee assistance programs. This is your chance to make a significant impact in a fast-paced environment while enjoying the rewards of your hard work.

Benefits

Exclusive savings on entertainment

Fully funded training programs

20 days holiday plus national holidays

Optional overtime opportunities

Employee Assistance Programs

Team uniform provided

Pension scheme

Qualifications

• Experience in managing teams and delivering high-quality customer service.
• Knowledge of health and safety regulations and building maintenance.

Responsibilities

• Manage a team, ensuring high-end customer service for residents and guests.
• Conduct site inspections and ensure compliance with health and safety regulations.
• Handle recruitment, performance reviews, and training.

Skills

Customer Service

Team Management

Multitasking

Health & Safety Compliance

Building Maintenance Knowledge

Education

High School Diploma

Relevant Management Experience

Job description

Colindale Gardens - 8 Lismore Blvd , London , NW9 4DD

Ref: 20491

Location: Colindale Gardens - 8 Lismore Blvd , London , NW9 4DD

Employment Type: Full-Time

Working Pattern: Monday to Friday 0800 – 1700

Salary: £40,000 per annum (depending on experience)

Department: Front of House

Region: North London

Closing Date: 03/01/2025

Exciting Opportunity Alert! Join Rendall & Rittner as a Front of House Manager

Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Front of House Manager. This is an incredible career opportunity with a fantastic package.

Contract: A permanent position that offers stability and room for growth.

Why Rendall & Rittner:

• Award-Winning: Join an established and celebrated company known for delivering first-class property management services.
• Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.
• Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.
• Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.
• Time Off: Enjoy 20 days of holiday plus national holidays.
• Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team.
• Professional Attire: A team uniform is provided to ensure a polished and consistent appearance.
• Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.
• Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.

Development Details:

This role will be based at a large residential development located in the heart of North West London with circa 1500 residential homes (and growing!) and benefits from various amenities including an onsite gym and retail facilities. The development is located close to Colindale underground station.

Key Responsibilities and Requirements:

• Manage a small team, including recruitment, performance reviews, appraisals, training and rota management.
• Ensure delivery of high-end quality customer service for residents, tenants and guests, handling day-to-day matters promptly and professionally.
• Manage work permits and supervise contractors on site.
• Work in a fast-paced environment, multitasking, organized and able to think on your feet.
• Effectively deal with feedback, acting as the main point of contact for all queries.
• Deliver great customer service, manage complaints, and lead a team environment.
• Conduct site inspections, ensuring Health & Safety regulations are adhered to, with a basic working knowledge in building maintenance systems.
• Work closely with management to ensure SOPs are adhered to and improve policies and procedures.

How to Apply:

Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings.

Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary.

Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!