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Front of House Manager

Yorkshire Dental Suite

London

On-site

GBP 35,000 - 45,000

Full time

4 days ago
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Job summary

Join Yorkshire Dental Suite as a Front of House Receptionist in Chelsea, delivering exceptional service within a luxury dental environment. Candidates should have a background in luxury hospitality or high-end retail. This full-time role offers a competitive salary and a unique opportunity for professional growth in the health and wellness space.

Benefits

Company pension & staff discounts
Fast-tracked career progression
Stylish working environment
Regular team socials and events
Ongoing personal and professional development

Qualifications

  • Experience in luxury hospitality or high-end retail.
  • Impeccably presented with strong interpersonal skills.
  • Proactive and organized in managing schedules.

Responsibilities

  • Welcome patients warmly and manage client communications.
  • Coordinate appointments and ensure smooth daily operations.
  • Deliver a 5-star client experience at all touchpoints.

Skills

Attention to detail
Customer engagement
Professionalism
Communication

Job description

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Yorkshire Dental Suite provided pay range

This range is provided by Yorkshire Dental Suite. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Yorkshire Dental Suite

Recruitment Director leading strategic talent acquisition in innovative dental brands

Front of House Receptionist – Dental Concierge (Luxury Experience Essential)

Location: Chelsea, London SW3 5QJ

Full-Time | Permanent | In-person

Join one of the U.K.’s most prestigious and forward-thinking dental brands – Yorkshire Dental Suite – as we expand our presence in the luxury health & wellness space. We're seeking individuals with a background in luxury hotels, five-star concierge services, premium retail, or private members clubs to elevate our client journey and help us redefine the modern dental experience.

What We’re Looking For

We’re searching for a highly polished, service-obsessed professional to be the first face and voice of our Chelsea clinic – someone who thrives in an elegant, fast-paced environment where excellence is the standard.

You’ll be the vital link between our clients and our clinical team, responsible for creating a seamless and memorable front-of-house experience.

This role is perfect for you if you:

  • Have experience in luxury hospitality, high-end retail, private healthcare, or concierge services
  • Are naturally warm, articulate, and impeccably presented
  • Thrive in roles where attention to detail, professionalism, and discretion are non-negotiable
  • Are proactive, organised, and confident managing diaries and appointments
  • Love engaging with clients and building relationships
  • Are seeking career progression and professional growth in a high-performing team
  • Want to be part of a luxury health & wellness brand shaping the future of dentistry

Key Responsibilities

  • Welcoming patients with warmth, elegance, and care
  • Managing appointments, calls, and client communication with exceptional attention to detail
  • Supporting client onboarding, follow-ups, and treatment bookings
  • Liaising with clinical teams to ensure a smooth daily schedule
  • Delivering a 5-star client experience at every stage of the customer journey
  • Representing the brand with integrity and discretion

Ideal Background

  • Front Office / Guest Relations in 5* Hotels or Private Clubs
  • VIP Client Management in High-End Retail
  • Concierge or Front Desk in Luxury Hospitality
  • Private Healthcare or Aesthetic Clinics
  • (Dental knowledge not required – full training provided)

What We Offer

  • Starting salary of £35,000 -£45,000 per annum
  • Company pension & staff discounts
  • A modern, stylish working environment in the heart of Chelsea
  • Fast-tracked career progression into team leader or managerial roles
  • Regular team socials and company events
  • Ongoing personal and professional development

Working Hours

  • Monday to Friday (One Saturday per month)

Application Requirements

Due to high interest and limited interview availability, only apply if you can attend an in-person interview at our Chelsea location.

To apply: Please send your CV and a short cover letter explaining why your luxury experience makes you the perfect fit for this role.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other
  • Industries
    Retail Health and Personal Care Products

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