Front of House Manager

TN United Kingdom; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a vibrant and energetic entertainment venue as a Front of House Manager, where you'll lead a dynamic team to create unforgettable experiences. This role offers the chance to manage a high-energy environment filled with innovative entertainment options, from immersive golf holes to karaoke and arcade games. You'll be responsible for recruiting and training staff, maintaining high standards of service, and ensuring compliance with food safety regulations. If you're passionate about hospitality and ready to make a significant impact, this is your opportunity to shine in a fun and engaging setting.

Benefits

Free golf

50% off drinks

Private Medical Insurance

Life Insurance

Access to mental health first aiders

Additional holiday days

Qualifications

• 6+ months of management experience in a front of house role.
• Strong knowledge of sales processes and team motivation.

Responsibilities

• Manage front of house service and ensure compliance with standards.
• Recruit, train, and develop a strong front of house team.

Skills

Management Skills

Sales Processes Knowledge

Team Motivation

Food Safety and Hygiene

Cash Handling

Education

Food Safety Qualifications

England & Wales Personal License

Job description

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Golf Fang is where entertainment reaches
a whole new level! As part of the Big Fang Collective, we are on a mission to
change the way the UK enjoys itself! We’re a high-energy, immersive
entertainment venue filled with 18 mind-blowing golf holes, Big Fang karaoke,
Throwies-Darts and arcades – making every visit unforgettable. That’s just the
beginning! Our in-house food brands; Nothing
Cheezy, serving up next-level pizza, and Diggys, dishing out loaded hot dogs,
keep our guests fuelled for the fun. Top it off with our signature cocktails,
crafted by our talented bar team, and you’ve got the ultimate entertainment
experience! We thrive on pushing boundaries and exploring what’s possible. If
you’re ready to create jaw-dropping experiences and be part of something
extraordinary, apply now!

About the role

As Front of House Manager, it is your role to be an
efficient and effective member of the management team, supporting the General
Manager with recruiting, training, and developing a strong front of house team
ensuring compliance. You will need to be the bearer of standards, creativity,
and quality across brands and responsible for the continuous developments of
the standards in the venue through training, people management, reviewing of
products and ensuring the general upkeep of maintenance and cleanliness. You
must be fully versed as a Duty Manager and confident in venue management and
cash handling.

Responsibilities

• Experience in managing a front of house service.
• Knowledge of sales processes and team motivation.
• At least 6 months managers experience in leading a
  front of house role.
• Experience in a multi-site unit, managing multiple
  locations.
• Food safety and hygiene qualifications.
• England & Wales Personal License.

Full training on brand values, products and service
standards will be provided to any individual successful in this process.

Our Sicker Than Yo Average Offer

• Free golf and 50% off drinks at all venues for
  employees, along with great discounts for family and friends.
• Private Medical and Life Insurance following
  successful probation.
• Access to trained mental health first aiders across
  the business plus the opportunity to become trained yourself.
• Additional Holiday days for each complete year with
  us.