Front of House Leader: Elevate Guest Experience

Stonegate Company Ltd.; Manchester; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Reward Card via MiXR App

Xtra Rewards discounts

VIP pub/bar entry

Hotel discounts

Flexible working

Discounted rates at fitness clubs

Dental insurance discount

Stream - wage access

Award winning development programmes

Job summary

Stonegate Group is recruiting a Front of House Team Leader for Metropolitan West in Manchester. You will lead and motivate the wider FOH team to deliver an outstanding guest experience and to ensure smooth, consistent operations in a busy pub setting.

The role requires passion for hospitality, strong people skills, and close collaboration with management to realise our shared vision. Applicants must be 18+ due to alcohol sales.

Qualifications

• Experience leading front-of-house teams.
• Ability to work with management to deliver a shared vision.
• Excellent guest service and communication skills.
• Must be 18+ due to alcohol sales.

Responsibilities

• Work alongside the management team to bring our shared vision to life.
• Help maintain smooth operations and consistency.
• Foster a warm and welcoming environment where guests feel comfortable and valued.

Skills

Team leadership

Guest experience

Operations coordination

Job description

Stonegate Group is recruiting a Front of House Team Leader for Metropolitan West in Manchester. You will lead and motivate the wider FOH team to deliver an outstanding guest experience and to ensure smooth, consistent operations in a busy pub setting.

The role requires passion for hospitality, strong people skills, and close collaboration with management to realise our shared vision. Applicants must be 18+ due to alcohol sales.