Front of House Lead - Create Memorable Guest Experiences

Stonegate Company Ltd.; Ockbrook; Sur place; GBP 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

25% off food and drink via MiXR App

Stonegate Xtra Rewards discounts

VIP entry to pubs and bars

Stonegate Hotel Discounts

Flexible working

Dental insurance discounts

Stream – Early wage access

Award winning development programmes

Résumé du poste

Stonegate Group is recruiting a Front of House Team Leader for Queens Head, a welcoming pub known for great food, drinks, and lively events. You will lead the front of house team, ensure smooth operations, and deliver outstanding guest experiences in a busy pub setting.

The role offers flexibility in hours, a chance to develop within award-winning programmes, and access to exclusive staff benefits as part of Stonegate Group’s culture. You must be 18+ due to alcohol service.

Qualifications

• Experience leading front-of-house teams in a pub/ hospitality setting.
• Excellent guest service and interpersonal skills.
• Ability to train and develop service staff to maintain standards.

Responsabilités

• Lead and motivate the front of house team to deliver an exceptional guest experience.
• Work with management to realise the shared vision and ensure smooth operations.
• Foster a warm, welcoming environment where guests feel valued and well cared for.

Connaissances

Team Leadership

Customer Service

Staff Training

Communication

Description du poste

Stonegate Group is recruiting a Front of House Team Leader for Queens Head, a welcoming pub known for great food, drinks, and lively events. You will lead the front of house team, ensure smooth operations, and deliver outstanding guest experiences in a busy pub setting.

The role offers flexibility in hours, a chance to develop within award-winning programmes, and access to exclusive staff benefits as part of Stonegate Group’s culture. You must be 18+ due to alcohol service.