Front of House Lead — Fast-Paced Hospitality

Boparan Restaurant Group; Stretford; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

50% colleague discount

20% Carluccio’s discount

BRG Spark app discounts

Mortgage advice

Wagestream earnings access

Healthcare Cashplan

Employee Assistance Programme

Job summary

Slim Chickens Trafford Centre is seeking a Front of House Supervisor to lead the front-of-house team in a fast-paced, guest‑centric environment. You’ll supervise service, mentor staff, and ensure sparkling cleanliness and presentation while upholding brand standards.

Join a growing BRG family offering generous colleague discounts, access to wellness benefits, and opportunities to develop your hospitality career within multiple brands.

Qualifications

• Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Flexible availability including weekends, late nights and bank holidays.

Responsibilities

• Supervising and coordinating front-of-house operations to ensure seamless service.
• Leading, mentoring, and motivating the front-of-house team to deliver outstanding customer experiences.
• Ensuring high standards of customer service, cleanliness, and presentation.
• Managing guest relations and resolving issues to maintain satisfaction.
• Assisting with staff training and development to uphold brand standards.
• Supporting management in driving sales and achieving business goals.
• Creating a welcoming atmosphere for staff and guests.

Skills

Supervisor

Fast-Paced Experience

Shift Management

Teamwork

Job description

Slim Chickens Trafford Centre is seeking a Front of House Supervisor to lead the front-of-house team in a fast-paced, guest‑centric environment. You’ll supervise service, mentor staff, and ensure sparkling cleanliness and presentation while upholding brand standards.

Join a growing BRG family offering generous colleague discounts, access to wellness benefits, and opportunities to develop your hospitality career within multiple brands.