Front of House Leader — Growth, Perks & Flexible Hours

Slim Chickens; Stretford; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

50% colleague discount across all BRG

20% discount at Carluccio’s shop

BRG employee benefits

Mortgage advice and wellbeing centre

Earn from Wagestream

Healthcare options

Referral rewards

Career advancement

Flexible working

Job summary

Slim Chickens Trafford Centre is seeking a Front of House Supervisor to lead our busy dining room. You’ll oversee front-of-house operations, mentor the team, and ensure seamless service in a fast-paced hospitality environment.

With a passion for hospitality and strong communication, you’ll uphold guest satisfaction, manage guest relations, and help drive sales while maintaining our high standards of cleanliness and presentation. Weekend and late-night availability is required.

Qualifications

• Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
• Strong leadership and ability to guide a team to deliver excellent service.
• Commitment to hospitality and high-quality customer service.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Flexible availability including weekends, late nights and bank holidays.

Responsibilities

• Supervising and coordinating front-of-house operations to ensure seamless service.
• Leading, mentoring, and motivating the front-of-house team to deliver outstanding customer experiences.
• Ensuring the highest standards of customer service, cleanliness, and presentation.
• Managing guest relations and addressing issues to ensure satisfaction.
• Assisting with staff training and development to uphold brand standards.
• Supporting management in driving sales and achieving business goals.
• Creating a welcoming and positive atmosphere for staff and guests.

Skills

Supervisory experience

Leadership

Customer service oriented

Communication skills

Organizational skills

Under pressure

Weekend availability

Job description

Slim Chickens Trafford Centre is seeking a Front of House Supervisor to lead our busy dining room. You’ll oversee front-of-house operations, mentor the team, and ensure seamless service in a fast-paced hospitality environment.

With a passion for hospitality and strong communication, you’ll uphold guest satisfaction, manage guest relations, and help drive sales while maintaining our high standards of cleanliness and presentation. Weekend and late-night availability is required.