Front of House Supervisor — Lead Service & Team Growth

Boparan Restaurant Group; Cannock Wood; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

50% staff discount across all BRG брен

Discounts at partner retailers and app

Job summary

Slim Chickens Cannock is seeking a Front of House Supervisor to oversee the front-of-house team and ensure outstanding guest experiences. You will guide staff, maintain service standards, and support management in daily operations.

Join a vibrant, customer-focused team within a growing BRG brand. The role requires leadership, communication, and a passion for hospitality in a fast-paced setting.

Qualifications

• Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
• Ability to lead and guide a team to deliver consistent service.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Availability including weekends and bank holidays.

Responsibilities

• Supervising and coordinating front-of-house operations to ensure seamless service.
• Leading, mentoring, and motivating the front-of-house team to deliver outstanding customer experiences.
• Ensuring the highest standards of customer service, cleanliness, and presentation.
• Managing guest relations, handling issues, and ensuring customer satisfaction.
• Assisting with staff training and development to uphold our brand standards.
• Supporting the management team in driving sales and achieving business goals.
• Creating a welcoming and positive atmosphere for staff and guests.

Skills

Supervisor

Fast-Paced Experience

Shift Management

Teamwork

Job description

Slim Chickens Cannock is seeking a Front of House Supervisor to oversee the front-of-house team and ensure outstanding guest experiences. You will guide staff, maintain service standards, and support management in daily operations.

Join a vibrant, customer-focused team within a growing BRG brand. The role requires leadership, communication, and a passion for hospitality in a fast-paced setting.