Front of House Host: Create Memorable Guest Moments

Harri; Manchester; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free Meals on Duty

Staff Discount

Refer a Friend

Elevate Training Academy

Volunteering Days

Squadra App

Legal and Financial Advice

Colleague of the Month

San Carlo Awards

Global Opportunities

Pension Plan

Job summary

San Carlo Haleare is seeking a Host to welcome guests, manage seating and reservations, and keep the front of house tidy. You will answer calls, assist with inquiries, and coordinate with servers and kitchen staff to ensure smooth service.

The role requires experience in a similar position, excellent communication, and the ability to multitask with warmth and professionalism in a busy restaurant environment.

Qualifications

• Experience in a similar role.
• Excellent communication skills.
• Meticulous attention to detail, highly organised and capable of handling multiple tasks.
• A proactive self-starter who can work independently with good judgement and minimal direction.

Responsibilities

• Greeting guests as they enter the restaurant and welcoming them.
• Managing the restaurant's waiting list and seating guests promptly and efficiently.
• Maintaining an organized and tidy front of house area, including the hostess stand, waiting area, and restrooms.
• Answering phone calls and managing reservations.
• Answering guest inquiries about the restaurant's menu, special promotions, or other services offered.
• Collaborating with servers and kitchen staff to ensure timely and accurate delivery of food and beverages.
• Keeping track of table turnover and communicating table availability to servers.
• Handling any customer complaints or issues in a courteous and professional manner.
• Maintaining accurate records of guest counts and reservations.

Skills

Experience in a similar role

Excellent communication skills

Meticulous attention to detail

Proactive self-starter

Job description

San Carlo Haleare is seeking a Host to welcome guests, manage seating and reservations, and keep the front of house tidy. You will answer calls, assist with inquiries, and coordinate with servers and kitchen staff to ensure smooth service.

The role requires experience in a similar position, excellent communication, and the ability to multitask with warmth and professionalism in a busy restaurant environment.