Front of House Host — Create Welcoming Guest Experiences

San Carlo Group; West of England; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free Meals on Duty

50% Staff Discount

Refer a Friend

Elevate Training Academy

Volunteering Days

Squadra App

Legal and Financial Advice

Colleague of the Month

San Carlo Awards

Global Opportunities

Best in Class Pension

Job summary

San Carlo Group in Bristol is hiring a Host to greet guests, manage the waiting list and seat guests promptly. You will work closely with servers and kitchen staff to ensure a smooth dining experience and maintain a welcoming front-of-house atmosphere.

This role requires excellent communication, attention to detail, and the ability to work independently in a fast-paced setting. Competitive pay is offered based on salary and Tronc, with opportunities for development within our expanding group.

Qualifications

• Experience in a similar role.
• Excellent communication skills.
• Meticulous attention to detail and highly organised.
• Proactive self-starter with minimal direction.

Responsibilities

• Greeting guests as they enter the restaurant and welcoming them.
• Managing the waiting list and seating guests promptly and efficiently.
• Maintaining an organized and tidy front of house area, including the hostess stand, waiting area, and restrooms.
• Answering phone calls and managing reservations.
• Answering guest inquiries about the restaurant's menu, special promotions, or other services offered.
• Collaborating with servers and kitchen staff to ensure timely and accurate delivery of food and beverages.
• Keeping track of table turnover and communicating table availability to servers.
• Handling any customer complaints or issues in a courteous and professional manner.
• Maintaining accurate records of guest counts and reservations.

Skills

Experience in a similar role

Excellent communication skills

Meticulous attention to detail

Independent worker

Job description

San Carlo Group in Bristol is hiring a Host to greet guests, manage the waiting list and seat guests promptly. You will work closely with servers and kitchen staff to ensure a smooth dining experience and maintain a welcoming front-of-house atmosphere.

This role requires excellent communication, attention to detail, and the ability to work independently in a fast-paced setting. Competitive pay is offered based on salary and Tronc, with opportunities for development within our expanding group.