Front of House Rock Star – Fast-Paced Service & Tips

Sussex Inns; Havant; On-site; GBP 9,000 - 11,000; Part time

Benefits offered by this job

Employee discount

Job summary

Sussex Inns in Havant seeks a friendly Front of House team member to deliver excellent customer service and a positive guest experience. You will greet guests, take orders, and process payments in a fast-paced setting.

This part-time, zero-hour contract offers 16–20 hours per week with Monday to Friday shifts and weekend availability. An employee discount and friendly independent atmosphere await you.

Qualifications

• Previous customer service experience preferred.
• Hospitality knowledge is a plus.
• Familiarity with bar tending is beneficial.
• Understanding of food safety regulations desirable.

Responsibilities

• Greet customers and offer a hospitable experience for the entirety of their stay.
• Process customer transactions accurately and efficiently using the point-of-sale system.
• Take food and drink orders confidently.
• Handle customer complaints or concerns in a professional and courteous manner.
• Collaborate with other team members to ensure smooth service.

Skills

Excellent communication

Interpersonal skills

Multitasking

Customer-centric mindset

Problem-solving

Tools

Point-of-Sale System (POS)

Job description

Sussex Inns in Havant seeks a friendly Front of House team member to deliver excellent customer service and a positive guest experience. You will greet guests, take orders, and process payments in a fast-paced setting.

This part-time, zero-hour contract offers 16–20 hours per week with Monday to Friday shifts and weekend availability. An employee discount and friendly independent atmosphere await you.