Guest Experience & Events Associate

Harri; Ashley; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free Meals on Duty

Uniform Provided

Marriott Discount Card

Pension Scheme

Employee Assistance Programme

Career Development

Training and Development

Job summary

Harri is hiring for a guest-focused role within a hospitality setting. You will welcome guests, take orders, and provide menu information while upholding high service standards. The position emphasizes teamwork, cleanliness, and proactive guest care to deliver a memorable dining experience.

Benefits include free meals on duty, uniform provided, and access to Marriott discounts and development programs, with a supportive, inclusive work culture.

Qualifications

• Minimum 1 year of customer service experience.
• Strong communication and interpersonal skills are essential.
• Ability to work collaboratively in a busy dining environment.

Responsibilities

• Welcome and assist guests with a warm, friendly demeanour.
• Take and serve orders accurately while maintaining presentation standards.
• Provide detailed information about menu items and ingredients.
• Maintain cleanliness and organisation in dining areas and service stations.
• Coordinate with kitchen staff to ensure timely delivery of food and beverages.
• Handle guest inquiries and resolve issues professionally.

Skills

Customer service

Communication

Teamwork

Job description

Harri is hiring for a guest-focused role within a hospitality setting. You will welcome guests, take orders, and provide menu information while upholding high service standards. The position emphasizes teamwork, cleanliness, and proactive guest care to deliver a memorable dining experience.

Benefits include free meals on duty, uniform provided, and access to Marriott discounts and development programs, with a supportive, inclusive work culture.