Front of House & Guest Experience Lead (Gym & Café)

Nuffield Health Careers; Harrogate; Hybrid; GBP 28,000 - 34,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Careers in Harrogate is seeking a friendly Front of House Team Member / Receptionist to warmly welcome members and visitors and to support the reception and café areas.

You will bring excellent communication, be flexible and proactive, and use basic Word and Excel for simple admin tasks.

This part-time role is 32 hours a week, with a pro-rata salary and benefits including free gym membership, health assessments and pension options.

Qualifications

• Customer service experience preferred.
• Excellent communication skills required.
• Basic computer skills (Word/Excel) recommended.

Responsibilities

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Skills

Customer service

Communication

Basic computer skills

Tools

Word

Excel

Job description

Nuffield Health Careers in Harrogate is seeking a friendly Front of House Team Member / Receptionist to warmly welcome members and visitors and to support the reception and café areas.

You will bring excellent communication, be flexible and proactive, and use basic Word and Excel for simple admin tasks.

This part-time role is 32 hours a week, with a pro-rata salary and benefits including free gym membership, health assessments and pension options.