Front of House Team Member

nuffieldhealth; Harrogate; On-site; GBP 24,000 - 29,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Harrogate is looking for a Front of House Team Member / Receptionist to greet members and visitors. You’ll bring confident, empathetic customer care and strong communication, both face-to-face and on the phone.

The role is part-time, 32 hours a week, with a pro-rata salary around £26,707.20. You’ll support reception and café areas, help create a welcoming environment and may assist with basic admin tasks using Word and Excel.

Qualifications

• Experience in customer service preferred.
• Strong communication skills.
• Willing to learn lifeguard responsibilities if required.

Responsibilities

• Provide exceptional customer service to members and visitors.
• Support reception and café areas to run smoothly.
• Create a friendly, welcoming, and professional environment.
• Give a warm welcome and answer queries kindly.
• Assist the café team with preparing and serving food and drinks.

Skills

Customer service

Face-to-face communication

Phone communication

Basic computer skills

Tools

Microsoft Word

Microsoft Excel

Job description

Front of House Team Member / Receptionist

Harrogate FWC| Customer | Permanent| Part time

£26707.20 pro-rata

32 hours per week

Making a great first impression is really important. That's why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member / Receptionist at our gym, you'll bring great communication skills, both face-to-face and over the phone. You're flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team / Receptionist, you will:

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

• free gym membership
• health assessments
• retail discounts
• pension options

Join Nuffield Health and create the future you want, today.

It starts with you.