Front of House & Café Associate — Gym & Lifeguard Support

Nuffield Health Group; Cheadle; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health is seeking a Front of House Team Member for our gym. You will provide exceptional customer service, help run the reception and café areas, and contribute to a friendly, professional environment for all visitors.

You’ll welcome guests warmly, answer queries with care, support the café with healthy food and drinks, and be able to swim to a high standard. Basic Word and Excel skills are valued.

Qualifications

• Excellent communication and customer service abilities.
• Friendly, professional front of house demeanor.
• Willingness to train on site for Lifeguard breaks.

Responsibilities

• Provide exceptional and efficient customer service to all club visitors.
• Support smooth operations of reception and café areas.
• Help create a friendly, relaxing and professional environment.
• Give a warm welcome and answer queries kindly, making visitors feel valued.
• Support the café team with preparing and serving healthy food and drinks.
• Swim to a high standard and be willing to train on site for Lifeguard breaks.
• Communicate effectively face-to-face and over the phone; show initiative with basic Word/Excel.

Skills

Communication skills

Customer service

Swimming ability

Word

Excel

Lifeguard training willingness

Tools

Word

Excel

Job description

Nuffield Health is seeking a Front of House Team Member for our gym. You will provide exceptional customer service, help run the reception and café areas, and contribute to a friendly, professional environment for all visitors.

You’ll welcome guests warmly, answer queries with care, support the café with healthy food and drinks, and be able to swim to a high standard. Basic Word and Excel skills are valued.