Front-of-House F&B Runner: Elevate Guest Experience

Soho House & Co.; Greater London; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Weekly Pay

Team meal on shift

50% Team discount on Food & Drink

Staff Room Rates

Health Cash Plan (up to 2 dependents)

Dental Plan (up to 2 dependents)

Birthday Day Off after 1 year

Staff Discount on Cowshed & Soho Home

2 days paid to support a charity

Free Counselling Sessions

Cookhouse & House Tonic programmes

Continuous training

Team Events

Job summary

Soho House is seeking a Runner in the UK to support front-of-house and kitchen teams, delivering food and drinks swiftly, keeping service areas spotless and organised. You will act as a liaison between kitchen/bar and the floor, ensuring members receive a superior dining experience.

We look for 2–3 years in a high-end dining setting, strong interpersonal skills, wine knowledge, and a polished, professional manner.

Qualifications

• 2–3 years in a similar high-end dining environment
• Excellent food and beverage knowledge, including wine service
• Strong interpersonal and teamwork skills with a hands-on approach
• Confident, polished, and professional demeanour
• Exceptional communication and organisational skills
• Familiarity with POS systems and reservation software

Responsibilities

• Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members.
• Maintain a spotless, pristine work environment.
• Provide service to and be accountable for an assigned section.
• Develop relationships with members to provide personalized service.
• Polishing cutlery ensuring they are ready for service.
• Preparing any additions to tables in advance (condiments, lemon wraps, etc).
• Perform opening and closing procedures including setup and breakdown of stations.
• Ensure all service equipment is handled carefully and stored correctly.
• Maintain a spotless and pristine working environment.
• Attend regular meetings with front and back of house teams to learn about menu changes and tastings.

Job description

Soho House is seeking a Runner in the UK to support front-of-house and kitchen teams, delivering food and drinks swiftly, keeping service areas spotless and organised. You will act as a liaison between kitchen/bar and the floor, ensuring members receive a superior dining experience.

We look for 2–3 years in a high-end dining setting, strong interpersonal skills, wine knowledge, and a polished, professional manner.