Front of House & Events Coordinator

Browne Jacobson LLP; Exeter; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Private medical insurance

Pension contributions

Employee assistance programme

Wellbeing initiatives

Enhanced parental leave

Hybrid working model

Job summary

Browne Jacobson LLP is seeking a Front of House & Events Coordinator in Exeter to deliver a high standard of client service and support events and meetings across the Client & Marketing team. The role is based in Exeter and follows a full-time pattern with 8-hour shifts between 8am–6pm, with occasional weekend or extended hours for events.

You will greet visitors, manage room setups, coordinate catering and AV, and ensure smooth operations of the client suite.

Qualifications

• Experience in reception, hospitality, or luxury service environments.
• Comfort with events support and room setup.
• Ability to liaise with clients, stakeholders and suppliers with a 5-star service mindset.

Responsibilities

• Meet and greet visitors and answer queries in person, email or phone.
• Assist with in-person delivery of events, room setup, catering and AV support.
• Support day-to-day client suite operations, stock and budget awareness.
• Interact confidently with a range of people and multi-task effectively.
• Contribute to a flexible, hybrid working model with a focus on client service and events.

Skills

Reception

Hospitality

Events coordination

AV/VC setup

Budget awareness

Stock management

Organisational skills

Multi-tasking

Customer service

Tools

AV/VC equipment

Job description

We're looking for a Front of House & Events Co-ordinator to deliver exceptional client service and help create a lasting, positive impression of Browne Jacobson., As a Front of House & Events Co-ordinator, you'll work within the Client & Marketing (C&M) department; which includes Business Development, Bids, Marketing, Client Relationships, Events & Front of House, delivering exceptional service to our clients and stakeholders. The Front of House team are frequently the first impression of the wider business and its values for stakeholders and clients alike, so this is a role where your energy, professionalism, and attention to detail will truly matter. Based in our Exeter office, this is a full-time role working typically on an 8-hour shift pattern (including a break) between 8am-6pm, with occasional morning or evening cover for events and meetings within the hours of 7am-11pm. What you'll be doing

• Meeting and greeting all visitors upon arrival, answering queries, and liaising with clients, stakeholders, and suppliers in person, by email, and by telephone - delivering a 5-star reception experience throughout.
• Assisting with the in-person delivery of events and meetings, including room set-up, serving food and beverage requirements, and ensuring all internal and external events are delivered to the highest standard in line with Browne Jacobson brand values.
• Supporting the smooth running of the client suite day-to-day, including ensuring AV/VC equipment is set up and in working order, placing orders for stock and catering, and maintaining budget awareness and stock management.
  Confident interacting with a variety of people in person, via telephone, and email, with experience of working in a reception, hospitality, or luxury retail environment.
• Proactive and forward-thinking, with a keen eye for detail, strong organisational skills, and the ability to multi-task and prioritise effectively.
• Self-motivated and level-headed with a resilient, positive outlook - ideally with experience in client-focused events or within professional services or law.
  We offer a flexible and hybrid working model. Our comprehensive benefits package includes private medical insurance, pension contributions, an employee assistance programme, and a range of wellbeing initiatives. Enhanced parental leave is also available, reflecting our commitment to supporting you through every stage of your career and life.

Many of our people work flexibly in some way and we're open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process. We celebrate diversity and welcome applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, religion, gender, gender identity, sexual orientation, disability, social economic background or age. We're a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role.