Meeting & Events Coordinator - Bournemouth

Rapport Guest Services; Bournemouth; On-site; GBP 27,000 - 37,000; Full time

Benefits offered by this job

Travel & grocery discounts

Life assurance

Cash rewards

Pension scheme

Wellness programs

Employee Assistance Program

Digital counsellor services

Learning & development opportunities

WOW Awards

Paid day off

Job summary

Rapport Guest Services is seeking a Meeting & Events Coordinator to support our Executive meetings hub and collaborate with the Reception team on campus in the UK. You will coordinate calendars, book venues, organize materials, and liaise with vendors to ensure seamless events. The role requires professional, proactive service and enhanced vetting clearance.

Working Monday–Friday, 40 hours per week, with a shift rota between 7 AM–6 PM and flexibility as needed. Salary is £31,900 per year.

Qualifications

• Outstanding customer service skills.
• Strong verbal and written communication abilities.
• Proficiency with MS Office (Excel, Word, PowerPoint, Outlook).

Responsibilities

• Coordinate calendars to schedule internal and external meetings and ensure participant availability.
• Reserve meeting rooms and arrange equipment (projectors, video conferencing, seating, catering).
• Organize and distribute agendas, presentations, and handouts before meetings or events.
• Liaise with external vendors and internal teams to meet event requirements.
• Oversee on‑site event setup, greet attendees, ensure technology runs smoothly and troubleshoot issues.

Skills

Customer service

Communication skills

Microsoft Office

Team collaboration

Proactive mindset

Tools

Microsoft Office

Job description

As a Meeting & Events Coordinator, you will be an integral part of our diverse and talented Guest Service Team, actively supporting the Event Planner daily, to ensure smooth operation of our Executive meetings hub, while also collaborating with Reception team based at main campus.

Your ability to collaborate effectively with a large and varied team across multiple functions is essential in delivering first‑class service to our internal stakeholders, clients, and employees.

You will be expected to operate in a professional, flexible, and proactive manner, ensuring that clients' needs are thoroughly identified and communicated to our vendor partners and external vendor teams, thereby guaranteeing a seamless delivery of service excellence.

Employment is subject to 7‑years enhanced vetting.

Type of contract: Full‑time, permanent

Hours: 40 per week (Monday‑Friday; shift rota basis between 7 AM – 6 PM. With flexibility as per business needs).

Salary: £31,900 per annum

What will you get?

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters: Access wellness programs, an Employee Assistance Program, and digital counsellor services for wellbeing support.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main Responsibilities

Planning and Scheduling Meetings

• Coordinate calendars to schedule internal and external meetings, ensuring availability of participants and avoiding conflicts.

Booking Venues and Resources

• Reserve meeting rooms or event spaces and arrange necessary equipment (e.g., projectors, video conferencing tools, seating, catering).

Preparing Meeting Materials

• Organize and distribute agendas, presentations, handouts, and other relevant documents before meetings or events.

Liaising with Vendors and Stakeholders

• Communicate with external vendors (e.g., catering, AV support) and internal teams to ensure all event requirements are met.

Managing Logistics on the Day of the Event

• Oversee event setup, greet attendees, ensure technology runs smoothly, and troubleshoot any issues that arise during the event.

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
• Possess outstanding customer service skills.
• Strong verbal and written communication skills.
• Highly proficiency with Microsoft Office product suite (i.e. Excel, Word, PowerPoint, Outlook).
• You are an up‑beat individual with integrity and a can‑do attitude.
• You are passionate about delivering brilliant service and take responsibility for your contribution to the team.
• Ideally have previous experience in similar Events Coordination position in a corporate environment or a high‑end luxury environment.

About Us

Rapport Guest Services is a multi‑award‑winning company, delivering front‑and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.