Front of House Coordinator — Customer Experience Lead

Tesco; Liverpool; Vor Ort; GBP 18.000 - 22.000; Vollzeit

Zusammenfassung

Booker Group is seeking a Customer Service Assistant to support the Customer Service Supervisor and help deliver fast, friendly service across reception, pay points and checkouts in our Liverpool store. You will help keep customer accounts up to date, and you will work with the store team in other departments to ensure a seamless experience for every shopper.

In this role you will take ownership in the absence of the Supervisor, prioritise tasks, and demonstrate strong communication with

Qualifikationen

• Experience in delivering excellent customer service in a busy environment.
• Strong communication skills and the ability to deal with diverse customers.
• Good eye for detail and accuracy in handling administrative tasks.

Aufgaben

• Support the Customer Service Supervisor to ensure fast, friendly service across store areas.
• Handle reception, pay points, and checkout interactions, maintaining accuracy in accounts.
• Take ownership in the supervisor's absence and help prioritise the workload.

Kenntnisse

Customer service

Communication

Attention to detail

Jobbeschreibung

Booker Group is seeking a Customer Service Assistant to support the Customer Service Supervisor and help deliver fast, friendly service across reception, pay points and checkouts in our Liverpool store. You will help keep customer accounts up to date, and you will work with the store team in other departments to ensure a seamless experience for every shopper.

In this role you will take ownership in the absence of the Supervisor, prioritise tasks, and demonstrate strong communication with