Front of House & Client Services Coordinator

CBRE; Warrington; On-site; GBP 21,000 - 27,000; Full time

Job summary

CBRE is seeking a proactive Front of House Coordinator to manage reception duties across one region of Birchwood Park and nearby properties. You will greet clients, coordinate visitor management, booking meetings, and ensure facilities meet high standards.

Join a site team of six, rotate between buildings, and support budgeting, supplier liaison, and admin tasks while maintaining strong health and safety compliance and excellent customer service for internal and external stakeholders.

Qualifications

• Experience in administrative/receptionist role in a facilities management environment or similar.
• Excellent customer service, interpersonal and communication skills.
• IT literate with industry specific IT applications.
• Ability to work on own initiative, in a team and under pressure.

Responsibilities

• Take control of visitor management and direct visitors during emergencies.
• Log departures and respond to client requests in line with location standards.
• Manage meeting room bookings, catering, AV setup and post-use clearance.
• Maintain client space, ensuring reception and facilities meet set standards.
• Challenge processes to improve customer service performance.
• Promote a customer care ethos and deliver high quality facilities and admin services.

Skills

Customer service

Interpersonal skills

IT literacy

Teamwork

Tools

IT applications

Help desk software

Job description

CBRE is seeking a proactive Front of House Coordinator to manage reception duties across one region of Birchwood Park and nearby properties. You will greet clients, coordinate visitor management, booking meetings, and ensure facilities meet high standards.

Join a site team of six, rotate between buildings, and support budgeting, supplier liaison, and admin tasks while maintaining strong health and safety compliance and excellent customer service for internal and external stakeholders.