Front of House Assistant (variable hours)

Royal Shakespeare Company; Stratford-upon-Avon; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Great benefits

Job summary

Royal Shakespeare Company in Stratford-upon-Avon invites Front of House Assistants for the festive run of The Three Musketeers. Roles are 16 hours per week, fixed-term for seven weeks from 21 November to 9 January 2027, with evenings and weekends shifts starting from 6pm.

Candidates should be confident communicators with strong interpersonal skills, able to stay calm under pressure and adapt to changing schedules.

Qualifications

• Fun, confident communicators with strong interpersonal skills.
• Enjoy identifying and solving problems and acting on own initiative.
• Radiate positivity with adaptable attitude and ability to work under changing conditions.
• Remain calm under pressure and dependable in an emergency.

Responsibilities

• Welcome audiences to the theatre and help visitors explore the building.
• Promote the Royal Shakespeare Company and its productions to the public.
• Support the safe and smooth running of public events and performances.
• Respond promptly to unplanned situations and adapt to changing needs.

Skills

Communication

Problem solving

Teamwork

Calm under pressure

Adaptability

Job description

Do you enjoy meeting people? Do you thrive working as part of a team? Are you looking for evening and weekend work over the festive period?

You do not need to be an expert on theatre or Shakespeare!

The RSC is currently looking for a number of dynamic individuals with infectious enthusiasm to join our Front of House team to welcome audiences to our family Christmas production The Three Musketeers.

Our team of Front of House Assistants together create an enjoyable and relaxed environment in which visitors can explore the building and engage with the work of the RSC. The team take a positive and proactive lead role in providing a genuine welcome to the public, promoting the RSC, and are solution-focused whilst assisting audiences during their visit. The team consistently works collaboratively in ensuring the safe and smooth running of all public events, responding promptly and appropriately in a variety of unplanned situations.

We are currently offering fixed-term contracted hours positions based on 16 hours per week for seven weeks, from the 21 November to the 9 January 2027.

Successful individuals will demonstrate that they:

• Are fun, confident communicators with strong interpersonal skills
• Enjoy identifying and solving problems as well as acting on their own initiative
• Radiate positivity, possess an adaptable attitude and an ability to work under frequently changing conditions
• Remain calm under pressure and dependable in an emergency

As these roles will be supporting performances in the Royal Shakespeare Theatre, shifts will be evenings and weekends only, with occasional midweek matinees if available. Evening shifts start from 6pm. Successful applicants will need to be able to provide regular weekend availability.

About the RSC

The RSC strives for excellence, and values creativity, inclusivity, sustainability, collaboration, and accountability.

We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.

We are committed to building a diverse workforce and welcome applications from all individuals.

We believe that safeguarding children and adults is everyone's responsibility, and everybody working at the RSC has a duty to place safeguarding at the heart of their work. We welcome candidates who willsupport and advocate the RSC's environmental objectives continuing to improve our sustainability work and actions both on and off stage.

The Royal Shakespeare Company (no. 212481) is a registered charity.