Food and Beverage Assistant (variable)

Royal Shakespeare Company; Stratford-upon-Avon; Remote; GBP 12,000 - 17,000; Full time

Job summary

The Royal Shakespeare Company is seeking Food and Beverage Assistants to join our team, delivering friendly service across Rooftop Restaurant, cafés, terrace and theatre bars during events and performances.

This role offers flexible, variable hours including evenings and weekends, with training on food hygiene. You will greet guests, serve food and drinks, assist with events, and contribute to a welcoming theatre experience for audiences from around the world.

Qualifications

• Deliver friendly, welcoming and efficient service.
• Willingness to learn and adapt to changing menus and events.
• Basic understanding of food hygiene and safety (training provided).

Responsibilities

• Greet and welcome customers and take responsibility for a section of the restaurant, café or bar.
• Serve food and drinks across outlets.
• Ensure areas are presented to a high standard for each service.
• Receive and check deliveries, ensure safe handling and storage.
• Maintain a clean and safe working environment—adhere to food hygiene and health and safety procedures.
• Collaborate with kitchen and other teams to ensure smooth service.
• Support with the delivery of functions and events.

Skills

Customer service

Teamwork

Flexibility

Food hygiene basic

Job description

Can you deliver amazing customer service? Do you enjoy working with food and drink? Would you like to join a supportive team at the heart of a world-renowned theatre company?

We are looking for Food and Beverage Assistants to join our team, helping to deliver exceptional food and beverage services across our outlets, including the Rooftop Restaurant, cafés, terrace and theatre bars. Whether welcoming guests attending a world-class performance, enjoying a meal in our Rooftop Restaurant, or joining us for a special event, you'll play an important role in making every visit memorable.

These are variable hours positions which help us support busy trading periods and special events throughout the year. We are looking for people who can work flexibly across a range of shifts, including evenings and weekends.

Reporting to the Food and Beverage Management team, key areas of responsibility include:

• Greeting and welcoming customers and taking responsibility for a section of the restaurant, café or bar.
• Serving food and drinks across all outlets.
• Ensuring areas are presented to a high standard for each service.
• Receiving and checking deliveries, ensuring safe handling and storage.
• Maintaining a clean and safe working environment – following food hygiene and health and safety procedures.
• Working collaboratively with the kitchen and other teams to ensure smooth service.
• Supporting with the delivery of functions and events.

We are looking for people who:

• Deliver friendly, welcoming and efficient service to guests.
• Work collaboratively with colleagues across front of house, kitchen and events teams.
• Understand basic food hygiene and safety regulations (training provided).
• Are reliable and take responsibility for assigned areas and tasks.
• Have a willingness to learn and develop new skills.
• Are adaptable and respond positively to changing menus, service styles and event requirements.

The closing date for applications ismidnight on Sunday 1 November. Interviews will be held in person.

About the RSC

The RSC strives for excellence, and values creativity, inclusivity, sustainability, collaboration, and accountability.

We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.

We are committed to building a diverse workforce and welcome applications from all individuals.

We believe that safeguarding children and adults is everyone's responsibility, and everybody working at the RSC has a duty to place safeguarding at the heart of their work.

The Royal Shakespeare Company (no. 212481) is a registered charity.