Front of House Assistant (fixed term contract) (1860)

THE ROYAL SHAKESPEARE COMPANY, STRATFORD-UPON-AVON; Stratford-upon-Avon; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Benefits

Job summary

The Royal Shakespeare Company in Stratford-upon-Avon is seeking Front of House Assistants on a fixed-term contract to cover the festive period. You will welcome audiences, promote the RSC, and help ensure a warm, safe visit to the venue.

Shifts are evenings and weekends (from 6pm), with 16 hours per week for seven weeks. Successful applicants will join a responsive team, with training dates and an assessment centre arranged.

Qualifications

• Fun, confident communicators with strong interpersonal skills.
• Ability to identify and solve problems and act on initiative.
• Positive mindset, adaptable and able to work under changing conditions.
• Remain calm under pressure and dependable in emergencies.

Responsibilities

• Welcome audiences and provide a genuine, proactive welcome to the building.
• Support smooth running of public events and assist audiences during their visit.
• Promote the RSC and uphold safeguarding and safety procedures.
• Work evenings and weekends; adapt to variable schedules during the festive period.
• Attend assessments and training dates as part of the fixed-term contract.

Skills

Communication

Interpersonal skills

Problem solving

Initiative

Adaptability

Calm under pressure

Job description

Search & Apply Job description

Job description

Front of House Assistant (fixed term contract) (1860)

Do you enjoy meeting people? Do you thrive working as part of a team? Are you looking for evening and weekend work over the festive period?

You do not need to be an expert on theatre or Shakespeare!

The RSC is currently looking for a number of dynamic individuals with infectious enthusiasm to join our Front of House team to welcome audiences to our family Christmas production The Three Musketeers.

Our team of Front of House Assistants together create an enjoyable and relaxed environment in which visitors can explore the building and engage with the work of the RSC. The team take a positive and proactive lead role in providing a genuine welcome to the public, promoting the RSC, and are solution-focused whilst assisting audiences during their visit. The team consistently works collaboratively in ensuring the safe and smooth running of all public events, responding promptly and appropriately in a variety of unplanned situations.

We are currently offering fixed-term contracted hours positions based on 16 hours per week for seven weeks, from the 21 November to the 9 January 2027.

Successful individuals will demonstrate that they:

• Are fun, confident communicators with strong interpersonal skills
• Enjoy identifying and solving problems as well as acting on their own initiative
• Radiate positivity, possess an adaptable attitude and an ability to work under frequently changing conditions
• Remain calm under pressure and dependable in an emergency

As these roles will be supporting performances in the Royal Shakespeare Theatre, shifts will be evenings and weekends only, with occasional midweek matinees if available. Evening shifts start from 6pm. Successful applicants will need to be able to provide regular weekend availability.

The closing date for applications is midnight on Sunday 25 October.

Shortlisted applicants will be invited to an open assessment centre on Tuesday 3November at 6pm. The assessment centre will last no longer than two and a half hours.

Successful candidates will start from Monday 23 November – training dates will be shared at the assessment centre.

About the RSC

The RSC strives for excellence, and values creativity, inclusivity, sustainability, collaboration, and accountability.

We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.

We are committed to building a diverse workforce and welcome applications from all individuals.

We believe that safeguarding children and adults is everyone's responsibility, and everybody working at the RSC has a duty to place safeguarding at the heart of their work. We welcome candidates who will support and advocate the RSC's environmental objectives continuing to improve our sustainability work and actions both on and off stage.

The Royal Shakespeare Company (no. 212481) is a registered charity.

• Artistic/Executive:Executive
• Position Type:Fixed term (Part Time)
• Closing Date:25 October 2026
• Salary:£13.45 per hour, plus benefits