Front of House Assistant

Royal Shakespeare Company; Stratford-upon-Avon; On-site; GBP 18,000 - 26,000; Full time

Job summary

The Royal Shakespeare Company is recruiting Front of House Assistants for the family Christmas production The Three Musketeers in Stratford-upon-Avon. This fixed-term role is based on 16 hours per week over seven weeks, running from 21 November to 9 January 2027, with evenings and weekends as the primary shifts.

You don't need theatre expertise; the team values fun, confident communicators and a proactive approach to helping visitors, keeping audiences safe, welcoming the public, and promoting

Qualifications

• Are fun, confident communicators with strong interpersonal skills.
• Enjoy identifying and solving problems as well as acting on their own initiative.
• Radiate positivity, possess an adaptable attitude and an ability to work under frequently changing conditions.
• Remain calm under pressure and dependable in an emergency.

Responsibilities

• Welcome audiences and provide a genuine friendly welcome to the public.
• Promote the RSC and engage with visitors during their visit.
• Support the safe and smooth running of public events and respond to incidents.
• Work collaboratively with the team to manage unplanned situations.

Skills

Interpersonal skills

Problem solving

Initiative

Positive attitude

Calm under pressure

Job description

Do you enjoy meeting people? Do you thrive working as part of a team? Are you looking for evening and weekend work over the festive period?

You do not need to be an expert on theatre or Shakespeare!

The RSC is currently looking for a number of dynamic individuals with infectious enthusiasm to join our Front of House team to welcome audiences to our family Christmas production The Three Musketeers.

Our team of Front of House Assistants together create an enjoyable and relaxed environment in which visitors can explore the building and engage with the work of the RSC. The team take a positive and proactive lead role in providing a genuine welcome to the public, promoting the RSC, and are solution-focused whilst assisting audiences during their visit. The team consistently works collaboratively in ensuring the safe and smooth running of all public events, responding promptly and appropriately in a variety of unplanned situations.

We are currently offering fixed-term contracted hours positions based on 16 hours per week for seven weeks, from the 21 November to the 9 January 2027.

Successful individuals will demonstrate that they:

• Are fun, confident communicators with strong interpersonal skills
• Enjoy identifying and solving problems as well as acting on their own initiative
• Radiate positivity, possess an adaptable attitude and an ability to work under frequently changing conditions
• Remain calm under pressure and dependable in an emergency

As these roles will be supporting performances in the Royal Shakespeare Theatre, shifts will be evenings and weekends only, with occasional midweek matinees if available. Evening shifts start from 6pm. Successful applicants will need to be able to provide regular weekend availability.