Front of House Assistant, Mayfield Garden Centre

KLONDYKE GROUP LIMITED; Kelso; On-site; GBP 14,000 - 18,000; Part time

Benefits offered by this job

Generous staff discounts

Health cash plans

Free parking

Retail discounts

Job summary

KLONDYKE GROUP LIMITED is seeking a Part Time Permanent Front of House Assistant to join our team at Mayfield Garden Centre’s restaurant. You will provide friendly customer service, take orders, and serve food and drinks, with full menu knowledge and close cooperation with FOH and kitchen teams.

The role covers 32 hours per week across 4 days, includes weekend shifts, and offers a competitive hourly rate (£10.40–£12.75) with the possibility of progression.

Qualifications

• Provide excellent customer service and friendly demeanor.
• Full knowledge of food and beverage menus.
• Flexible to weekend work and 32 hours per week.
• Training provided.

Responsibilities

• Set up and maintain front of house and counters.
• Present menus and assist customers with selections.
• Provide counter service and prepare beverages.
• Deliver meals to tables.
• Prepare tables with hygiene standards.
• Process payments at till points.
• Perform cleaning tasks as needed.
• Close front of house areas daily.
• May assist with back of house duties.

Skills

Friendly

Excellent communication

Barista experience

Great teamwork

Hardworking

Weekend flexibility

Tools

POS system

Job description

• Generous staff discounts

We are looking for a Part Time Permanent Front of House Assistant to join the team in our Restaurant in Mayfield Garden Centre.

Our competitive rate of pay ranges from £10.40 to £12.75 per Hour dependent on age.

The hours for this role are 32 per week over 4 days. This will involve weekend work so flexibility is a must.

The Role

As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customer. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.

What you will be doing as a Front of House Assistant?

• Set up and maintain the front of house and counters each day to our company standards
• Presenting menus, serving, and helping customers select food and beverage by offering suggestions
• Providing Counter Service and preparing beverages.
• Deliver our Chef prepared meals to customers at their tables
• Preparing restaurant tables with special attention to hygiene and cleanliness
• Processing payment at electronic till points
• Performing basic cleaning tasks as needed
• Closing front of house areas each day to our company standards
• May be required to assist with back of house duties

What makes you our perfect Front of House Assistant?

• Friendly, with an engaging personality and a genuine love for customer service.
• Barista experience preferred but not essential as full training will be given
• Strong customer service skills.
• Excellent communication skills.
• Great teamwork.
• Hardworking
• Shift flexibility including weekends.
• The ability to work well and efficiently under pressure.

The benefits!

• Competitive rates of pay
• Healthy work/life balance with no evening work
• Access to 100s of retail and lifestyle experiences and discounts
• Health Cash Plans
• Generous staff discounts
• 6 weeks Annual Leave per year
• Free Parking